Privacy policy

Last Update Date: January 5, 2025

At New England Energy Experts, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit forms, or interact with us via other platforms.

1. Information We Collect:
We collect both personal and non-personal information when you interact with our services. This includes:

Personal Information:

Name
Email address
Phone number
Address
Social media handles (if provided)

Non-Personal Information:

IP address
Browser type
Device information
Website usage data (e.g., pages visited, duration of visit)

2. How We Use Your Information:
We use your personal information to:

Provide and improve our marketing services, including lead generation and digital advertising campaigns.
Respond to inquiries and provide customer support.
Send promotional communications about our services, offers, and updates.
Customize content to improve your experience with our services.
Analyze website usage to enhance functionality and services.

We may also use your information to comply with legal obligations or enforce our terms of service.

3. Sharing Your Information: We do not sell or rent your personal information. However, we may share your data with trusted third parties in the following circumstances:

Service Providers: We may share your information with third-party vendors and service providers who assist us in delivering our services (e.g., email marketing platforms, analytics services, customer support systems).

Legal Requirements: If required by law or in response to legal processes (e.g., subpoenas, court orders), we may disclose your personal information to law enforcement or government agencies.

Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your personal information may be transferred as part of that transaction.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security:We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers, encryption, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee complete security.

5. Your Rights:
You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccuracies in your personal information.
Deletion: Request the deletion of your personal information (subject to certain legal obligations).
Opt-out: Opt out of receiving marketing communications by clicking the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, you may also email us at admin@newenglandenergyexperts.com.

6. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device to help us analyze site traffic, remember preferences, and improve functionality.You can choose to accept or decline cookies through your browser settings. However, disabling cookies may impact the functionality of our website.

7. Third-Party Links:Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before submitting any personal information.

8. Changes to This Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised. We recommend that you review this policy periodically.

For questions or concerns about your privacy, please email us at admin@newenglandenergyexperts.com.